Shipping and Refunds
Thank you for visiting my little store!
I usually ship within 3-5 business days. Shipping is from Ontario, Canada.
I live rurally and drop off parcels at the post office usually on Wednesdays and Fridays.
Natural products cannot be shipped outside of Canada (smudge kits, feathers, etc.). Please do not order if outside of the U.S.A. I am charged for all transactions, including refunds by the payment gateway.
Please note that all feather bundles are custom made for you and take time; allow at least 3 weeks for bundles (beaded bundles 3-4 weeks). Large orders can take much longer. Choosing Priority shipping does not make me work faster 🙂
Please contact me for urgent orders and I'll do my very best to help.
Remember, you are not buying any feathers or medicines, you are simply paying for my services, time and materials - because Creation is never for sale and artists have bills to pay.
I do not accept any exchanges or refunds unless the order arrives damaged. If order arrives damaged, we will have insurance through Canada Post and we will work together to replace the item.
Contact me about wait times if you're worried or in a hurry; I'll do my best. * Please note: Canada Post has added a fuel surcharge (about $6) to their already high prices and nothing is ever guaranteed to arrive by Christmas.